Shipping Information
- All orders placed before 3PM ship out same day or next business day.
- All orders are shipped via UPS. We do not offer any other shipping services. We don't accept P.O. Boxes as an address.
- Once the package is shipped out, tracking numbers will be sent out via email. It is the customer's responsibility to be at the delivery location on the day it is supposed to be delivered.
- We are not responsible for packages once they leave our facility. That responsibility is on the shipping carrier and the customer. For any claims or issues with the delivery of your package, please contact UPS at 1-800-742-5877.
- If your order is returned to our facility by UPS due to any circumstances, you are financially responsible for any extra shipping costs correlated with your order
- Shipping costs are determined by the size and weight of your package along with the distance from Indianapolis, IN to your preferred shipping destination.