Return Policy
- We have a 30-day return policy for online orders and 10-day return policy for in-store orders.
- Online orders cannot be returned in-store, they must be returned online.
- Items must be unworn, unused, and with original tags to be eligible for return.
- To start a return please LOGIN into your RAZA account.
- Store credit will be issued in the form of a RAZA digital gift card which can be used at checkout.
- Shipping costs are not included in store credit, however, we cover the cost of the return shipping by sending you a pre-paid shipping label.
- Items sent back to us without first requesting a return will not be accepted.
- We will notify you once we’ve received and inspected your return. Please allow up to 10 business days after we receive your item(s) to issue store credit.
Certain types of items cannot be returned or exchanged, such as final sale items, collectibles, mystery boxes, and gift cards.